One of the worst things that most drivers want to avoid is having a broken car in the middle of the road. When this happens, to get you out of your misery, you have to contact a professional towing company.
However, if it is your first time, you might be wonder “how is it going to go?”
Because of that, it can offer you peace of mind if you have an excellent sense of what to expect when hiring a professional towing company.
To help you prepare for your towing experience, you should understand how much you can expect to spend and what questions a towing service will ask.
When hiring a Towing Wilmington NC company, here is a list of what you should expect.
Prepare Your Answers
You might be asked a list of questions whenever you contact a professional towing company after a breakdown or accident. This includes:
- Are you in a safe location?
- Do you have insurance?
- Are your car’s back two tires working?
- What is the make and model of your vehicle?
Every single one of this question will offer the towing company with adequate details to know whether they can provide the service to tow your car.
The tow truck company might need to offer a flat-bed tow truck to help you if your car has been damaged seriously. On the other hand, a wheel-lift tow truck can be enough.
Another huge consideration is insurance. In the event of a breakdown, the particular insurance coverage will cover towing. This will free you from fees.
In addition to that, another vital aspect is the location of your car. Towing your car off a freeway is a much different task than pulling your car off a quiet side street. You have to ensure you tell the company where you’re located and what condition your car is in.
Look for a name and phone number of a reliable towing company ahead of time to head off emergencies. It can make a headache of towing a bit more bearable if you have a number ready to go at all times.
However, you have to avoid unplanned issues and follow these precautions in an emergency.
- Look for documentation – If you are in doubt, ask for a department of transportation number and look for the company name on the responding tow truck.
- Have answers prepared – A towing company will possibly ask you details on your car, where your car is located and whether you are insured.
Look for Proper Documentation
Though there are a lot of towing services in almost every area, there are dishonest firms out there. Because of that, it is crucial to look for signs of proper documentation on a responding tow truck in an emergency.
Looking for the actual decal with the name of the company on it is the first thing you should do. Towing companies will often send out unnamed tow trucks. Ask the driver for their ID if you are in doubt. This will prevent you from getting scammed.